Your privacy matters to us. GlancePeak collects only what we need, uses it only for stated purposes, and never sells your personal information to third parties. This policy explains exactly what we collect, why, and how you can control it.
GlancePeak ("GlancePeak", "we", "us", or "our") is an AI-powered Amazon account management agency headquartered in Burbank, California, United States. We operate the website at glancepeak.com and provide services including Amazon SEO, PPC management, catalog management, FBA reimbursement recovery, and graphics design.
This Privacy Policy applies to information collected through our website, contact forms, email correspondence, and during the delivery of our services to clients.
For questions about this policy, contact us at info@glancepeak.com.
We collect personal information you voluntarily provide when you:
The types of information we may collect include:
When you visit our website, we automatically collect certain technical information, including:
This data is collected through cookies and similar tracking technologies. See Section 5 for details.
When you engage GlancePeak as a client, we access your Amazon Seller Central account data solely for the purpose of delivering agreed services. This includes advertising reports, inventory data, catalog information, and performance metrics. We process this data on your behalf as a data processor. You retain ownership of all account data at all times.
We use the information we collect for the following purposes:
We do not use your data for automated decision-making or profiling that has legal or similarly significant effects on you.
We do not sell, rent, or trade your personal information. We share it only in the following limited circumstances:
We share information with trusted third-party providers who help us operate our business. These include:
All service providers are contractually required to protect your data and use it only for the purposes we specify.
We may disclose your information if required to do so by law, court order, or in response to a valid request from a government or regulatory authority.
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you via email and/or a notice on our website prior to any such transfer.
We may share your information for any other purpose with your explicit prior consent, for example using your brand name and results in a case study (we always ask permission before doing this).
Our website uses cookies — small text files stored on your device — to improve functionality and understand how visitors use the site.
We do not use advertising or retargeting cookies on our website. We do not display third-party ads.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be alerted when cookies are set. Disabling essential cookies may affect the functionality of the site.
For more information on managing cookies, visit allaboutcookies.org.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
When data is no longer needed, we securely delete or anonymise it.
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it, including:
No method of transmission over the internet is 100% secure. While we use commercially reasonable measures to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, email us at info@glancepeak.com with your request. We will respond within 30 days. We may need to verify your identity before processing the request.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at info@glancepeak.com.
If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR) including those listed above. Our legal bases for processing include: performance of a contract (service delivery), legitimate interests (website analytics, business communications), legal obligation (record-keeping), and consent (marketing emails). You also have the right to lodge a complaint with your local data protection authority.
Our website may contain links to third-party websites including Amazon, LinkedIn, YouTube, and Facebook. These sites have their own privacy policies and we have no control over and accept no responsibility for their content or data practices. We recommend reviewing the privacy policy of any third-party site you visit.
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at info@glancepeak.com and we will delete it promptly.
GlancePeak is headquartered in the United States. If you are located outside the US, your information may be transferred to and processed in the US and other countries where our service providers operate. We ensure that appropriate safeguards are in place for any international transfers, including standard contractual clauses where required under GDPR.
Our team members are located in the US, UK, and South Asia (Bangladesh). Data shared with team members is subject to the same confidentiality and security standards regardless of location.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email.
Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy. If you do not agree with the updated policy, please stop using our services and contact us to close your account.
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
We aim to respond to all privacy-related enquiries within 5 business days.